Returns and Exchanges Details
Returns and Exchanges Details
We want you to be completely satisfied with your purchase from Aura Fine Jewelry. If for any reason you need to initiate a return or exchange, please follow the guidelines outlined below:
Returns:
Contact us within 7 days of delivery to initiate the return process.
We will provide you with the return address and any necessary instructions.
The item must be unworn and returned in its original condition, including all accompanying documents and packaging.
Once we receive your returned item, we will promptly issue your refund.
Exchanges:
If you have questions about the size of your product, please contact us before making a purchase.
For resizing, after receiving the product, we offer resizing services for a fee of $45 (labor) plus the applicable material fee.
We want you to be completely satisfied with your purchase from Aura Fine Jewelry. If for any reason you need to initiate a return or exchange, please follow the guidelines outlined below:
Returns:
Contact us within 7 days of delivery to initiate the return process.
We will provide you with the return address and any necessary instructions.
The item must be unworn and returned in its original condition, including all accompanying documents and packaging.
Once we receive your returned item, we will promptly issue your refund.
Exchanges:
If you have questions about the size of your product, please contact us before making a purchase.
For resizing, after receiving the product, we offer resizing services for a fee of $45 (labor) plus the applicable material fee.